Shipping policy

SHIPPING POLICY

At HAVEN SkinCo, we aim to process and dispatch orders promptly.

Order Processing:
Orders are generally processed within 1–3 business days after payment is successfully received. Orders are not processed on Sundays or public holidays.

Shipping:
Orders are shipped to the delivery address provided at checkout. Estimated delivery within India is generally 3–7 business days after dispatch. Delivery times may vary depending on the destination, courier service, weather, holidays, or other circumstances beyond our control.

Shipping Charges:
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Tracking:
Where available, tracking information will be provided after your order has been dispatched.

Delivery Delays:
HAVEN SkinCo is not responsible for delays caused by courier partners, incorrect or incomplete addresses, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Incorrect Address:
Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply if an order needs to be reshipped because of an incorrect or incomplete address.

Damaged or Missing Orders:
If your order arrives damaged or does not arrive within a reasonable period, please contact us at thehavenskincare.in@gmail.com so we can assist you.

International Shipping:
We currently ship within India only.